Privacy Policy

1. Introduction

Tovan Technologies (Pty) Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our software services, or engage with our educational platforms such as KATCODE.

By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. This document is designed to align with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We only collect information that is necessary to provide and improve our software systems and educational platforms. This may include:

• Personal Identification Information: Name, email address, and contact details provided when you register for an account, subscribe to a waitlist, or contact us directly.
• Platform Usage Data: Metrics regarding your interaction with KATCODE, including quiz performance, logic mapping progress, and hackathon participation.
• Technical Data: IP addresses, browser types, operating systems (e.g., Linux/Ubuntu), and diagnostic data to ensure the security and stability of our infrastructure.

3. How We Use Your Data

The data we collect is utilized strictly to enhance our products and your experience within the Tovan Technologies ecosystem. We use this information to:

• Create, manage, and secure your user accounts.
• Provide automated grading, progress tracking, and feedback within the KATCODE platform.
• Communicate platform updates, hackathon announcements, and essential technical notices.
• Analyze system performance and troubleshoot architectural bugs.

4. Data Protection and Security

As a software engineering firm, data security is integrated into our core architecture. We implement robust backend security measures, including encrypted database storage and secure communication protocols, to protect your personal information from unauthorized access, alteration, or disclosure.

We do not, and will never, sell your personal information to third-party data brokers or marketing agencies.

5. Your Data Rights

In accordance with applicable data protection laws, including POPIA, you have the right to:

• Request access to the personal data we hold about you.
• Request the correction of inaccurate or incomplete data.
• Request the deletion of your account and associated personal data from our active databases.
• Opt-out of non-essential communications at any time.

6. Third-Party Integrations

Our platforms may contain links to third-party websites or utilize third-party infrastructure (such as cloud hosting providers). While we strictly vet our engineering partners, we are not responsible for the privacy practices or the content of third-party platforms. We encourage you to read the privacy policies of any external services you interact with.

7. Contact Information

If you wish to exercise your data rights or have any questions concerning this Privacy Policy, please contact our administrative team: